About Us

Getting to Know Freecredit – Malaysia's Favourite Online Entertainment Platform

We are more than just an online casino platform. freecredit was built with a clear mission – to deliver a safe, fair and enjoyable online entertainment experience for every Malaysian. From Kuala Lumpur to Kota Kinabalu, we've got you covered.

2018
Year Established
500K+
Registered Members
24/7
Active Support
99.9%
Platform Uptime
Licensed Platform
International security certification
256-bit SSL Encryption
Data & transactions fully protected
Fast Payouts
TNG, DuitNow, GrabPay & FPX
24/7 Support
Live chat, WhatsApp & email
50+
Game Types
RM30
Minimum Deposit
7 Years
Industry Experience
15 Min
Withdrawal Processing

Our Mission

Freecredit's mission is to provide the safest, fairest and most accessible online entertainment platform for every user in Malaysia. We are committed to ensuring every gaming experience is transparent, enjoyable and genuinely rewarding for our players.

Our Vision

Freecredit aims to be Malaysia's number one online casino platform by 2027 — known not only for its wide game selection, but also for its outstanding reputation in transparency, data security, and player satisfaction.

Core Values

We believe responsible entertainment is the foundation of a sustainable business. freecredit builds player trust not through empty promises, but through real action — timely payouts, genuine support, and a platform you can always rely on.

The Story Behind freecredit

From a simple idea to a platform trusted by hundreds of thousands of Malaysians

Freecredit was founded in 2018 on a straightforward premise: Malaysians deserve an online casino platform that is honest, fast, and easy to use — with none of the technical frustrations that hold players back. At the time, most platforms on the market either processed withdrawals slowly, offered poor customer service, or buried unfair terms and conditions in fine print that was nearly impossible to read.

Founding team freecredit – made up of local software developers, cybersecurity experts and online casino enthusiasts – set out to build something different. Something built from the ground up for Malaysians, not just another generic overseas platform awkwardly translated into Bahasa Melayu.

In our first year, freecredit offered just three games – Baccarat, Blackjack and Slots. But what we got right from day one was making sure every single ringgit a player deposited was processed quickly and transparently. No unreasonable withdrawal delays. No made-up excuses. Players' funds have always been our top priority.

As a result, in less than two years, freecredit has grown from a few hundred members to tens of thousands of active users. Word-of-mouth recommendations among Malaysian players — from online forums to conversations at the mamak — have been our most powerful growth engine. No expensive advertising needed when your product truly delivers on its promises.

Now in 2026, freecredit is proud to be among the most frequently mentioned platforms whenever Malaysian players discuss trusted online casinos. We offer more than 50 game types, including Live Casino with real dealers, Baccarat, Roulette, Blackjack, Sic Bo, Dragon Tiger, hundreds of slots options, Sports Betting for the Malaysia Super League, EPL, BWF badminton, and popular esports titles such as Mobile Legends.

What hasn't changed since 2018 is our core commitment freecredit to our players. We still process withdrawals within 15 minutes. We still provide customer support that is reachable 24 hours a day, 7 days a week. And we still believe that player trust is our most valuable asset — not something that can be bought with advertising, but something that must be earned through consistent action, day after day.

Why Choose freecredit?

Six key advantages that make freecredit Malaysia's number one choice for players

Top-Tier Security

The entire freecredit platform is protected by 256-bit SSL encryption technology – the same standard used by Malaysia's leading banks. Your personal data and financial information are never shared with any third party without your explicit consent.

Fastest Withdrawals

Freecredit processes withdrawals within 15 minutes for digital payment methods such as Touch 'n Go eWallet, DuitNow, and GrabPay. No unnecessary checks, no artificial delays — your money, your time.

The Most Complete Game Selection

With more than 50 game types including Live Casino, slots, Baccarat, Blackjack, Roulette, Sports Betting, and esports — freecredit offers the most complete entertainment experience for Malaysian players of all levels.

Mobile-Optimised

Over 80% of freecredit players game on their smartphones. That's why we prioritise the mobile experience in every platform update. All games run smoothly with no additional app downloads required.

Bahasa Melayu Support

The freecredit customer support team communicates in Bahasa Melayu and is available via live chat, WhatsApp, and email around the clock. No bots — you will be attended to by a human agent who understands what Malaysian players need.

Ongoing Promotions & Rewards

From a 200% welcome bonus for new members to an exclusive VIP programme with daily rebates, freecredit ensures our loyal players always get more value from every MYR invested on our platform.

Freecredit's Journey Since 2018

Each year has brought stronger growth, better products, and a larger community of players.

Freecredit is constantly improving the platform based on direct feedback from the Malaysian player community. Your input is our guide.

2018 – The Beginning
freecredit Goes Live

Freecredit officially launched with three flagship games – Baccarat, Blackjack and Slots. The first payment system supported FPX and direct bank transfers.

2019 – Expansion
Live Casino & Sports Betting

Launch of Live Casino with real dealers via HD streaming, alongside a Sports Betting module supporting the Malaysia Super League and EPL for the first time.

2020 – New Technology
Local Digital Wallet Integration

Freecredit was among the first platforms to integrate Touch 'n Go eWallet and GrabPay as deposit and withdrawal methods, bringing transaction times down to under 15 minutes.

2021 – VIP Programme
VIP Rewards Programme Launch

The freecredit VIP Rewards Programme was launched with five membership tiers, offering daily rebates, higher withdrawal limits, and dedicated dealer service for premium members.

2023 – Esports
E-Sports Betting Introduced

Freecredit launched an E-Sports betting module supporting Mobile Legends: Bang Bang, DOTA 2 and CS2 – reaching Malaysia's fast-growing young player segment.

2026 – Present
500,000 Members & Still Growing

Freecredit now serves over 500,000 registered members across Malaysia with 50+ game types, support for DuitNow, Boost, ShopeePay, and a customer support response time of under 2 minutes.

The Values That Guide freecredit

These principles are not mere slogans — they are reflected in every decision we make

Full Transparency On-Time Payouts Responsible Gambling Privacy Protected Continuous Innovation Player Satisfaction First 24/7 Round-the-Clock Support Malaysian Community First

The Team Behind freecredit

Dedicated individuals who work tirelessly every day to ensure the best experience for you

👨‍💼
Ahmad Farouk
Chief Executive Officer

Over 12 years of experience in Malaysia's fintech and online entertainment industry. The visionary leader behind freecredit from day one.

👩‍💻
Nurhafizah Zain
Chief Technology Officer

Cybersecurity and platform development specialist with a proven track record of maintaining 99.9% uptime for freecredit's systems.

👨‍🎨
Razif Hamdan
Head of User Experience

Designed the freecredit interface to be user-friendly and optimised for Malaysian mobile players of all ages.

👩‍🎯
Siti Maisarah
Head of Customer Support

Leads the freecredit 24/7 support team, handling player enquiries in under 2 minutes at any hour of the day or night.

Safe & Fast Payment Methods

Freecredit supports all major digital payment methods in Malaysia. Every transaction is processed through a PCI DSS-certified payment gateway – the most rigorous international payment security standard in the industry.

Touch 'n Go eWallet GrabPay Boost ShopeePay DuitNow FPX / Maybank2u CIMB Clicks

Minimum deposit RM30 – funds arrive in under 1 minute. Minimum withdrawal RM50, processed within 15–30 minutes depending on your chosen method.

freecredit Security Guarantee
256-bit SSL Encryption
All data is transmitted through fully encrypted channels
Two-Factor Authentication (2FA)
An additional security layer to protect your account
24/7 Fraud Monitoring
Our AI system automatically detects and blocks suspicious activity
Data Privacy Protected
Personal data is never shared with third parties without your consent
Regular Game Audits
RNG and RTP are independently audited on a regular basis
🎉 JOIN THE FREECREDIT COMMUNITY TODAY

Ready to Start Your Best Gaming Experience?

Join over 500,000 freecredit members who have enjoyed a safe, fast and fun online casino experience. Register in under 2 minutes and claim your exclusive welcome bonus today.

Responsible Gaming at freecredit: freecredit believes entertainment should always remain entertainment. We provide responsible gambling tools including daily deposit limits, loss limits, self-exclusion, and access to support resources. If you or someone you know needs help with gambling habits, please contact us or visit the Responsible Gambling us for more information. freecredit is strictly for users aged 18 and above.

Bahasa Melayu